Customer service bus driver

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Although your main responsibility as a bus driver will be to transport passengers from point A to point B, you will have to make sure this is done whilst providing excellent customer service. Prior to attending your bus driver interview, think of a previous situation you have been where you demonstrated an ability to provide exceptional service to customers or passengers.  · How a bus driver interacts with customers reflects on the operating agency as a whole. A bus driver has the ability to make or break a persons day with a simple greeting at boarding or departure. While the primary function of a bus driver is to operate the Author: Michael Pal. Your job duties include stopping to let passengers board and de-board, collecting fares, interacting with customers, and maintaining order on your bus. You must know your route well, stay alert in bad traffic or weather conditions, and follow safety rules of the road.

Bus drivers need to have strong customer service skills and an ability to deal with difficult people while maintaining their cool. The purpose of personality tests is to see if you would be a good fit for the job in terms of your attitude and behaviors. How a bus driver interacts with customers reflects on the operating agency as a whole. A bus driver has the ability to make or break a persons day with a simple greeting at boarding or departure. While the primary function of a bus driver is to operate the vehicle safely, it is not their ONLY function. Customer Service Standards At all times, drivers must: •Provide high quality service for all customers regardless of age, ability, or disability •Operate vehicles equipment safely •Assist treat customers in a respectful courteous way.

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